Yet four days later, on 28 June, I got another email confirming my ‘Security Standard Subscription’ was renewed and my debit card had been automatically charged £49.99 – more than double the price I’d paid last year! When an email from Norton popped up recently, I assumed it was an advance reminder. To qualify for this service, the small print says you ‘must be enrolled in the auto renewal service.īlissfully unaware of this, I had a note in my diary to remind me my subscription ran out at the end of July as I intended to try and haggle down whatever renewal price came my way.
#What is norton utilities premium software#
Yet somehow, as I discovered to my cost, my Norton anti-virus software subscription was set up this way.Īfter much investigation, I’ve now discovered this is due to its Virus Protection Plan. So, as you might imagine, I never set anything up on auto-renewal. My home insurer punished my loyalty with a £700 penalty No opportunity to negotiate To add insult to injury, in many cases, premiums are often hiked up substantially over future years. Unfortunately, this means we miss out on the chance to shop around or haggle to bring down the price. How early can firms take your money with auto-renewal? Writer Sue Hayward got an unpleasant surprise when her anti-virus software subscription was renewed earlier than expected.Īs a consumer journalist, I’m always banging on about why you should never set anything up for auto-renewal, including insurance, subscriptions and memberships.įor me, it’s seen as a sneaky way for a firm to dip into your bank account year after year, as chances are, we forget to cancel.
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